Episodes
Thursday Mar 02, 2023
McCrae Olson: Big Brother, c-store marketing, and more
Thursday Mar 02, 2023
Thursday Mar 02, 2023
Ernie and Frank sit down to chat with McCrae Olson—a finalist from Big Brother 15. A longtime employee at one of Frank's favorite stores, 36 Lyn in Minneapolis, McCrae dives deep into the state of convenience store marketing, explains why retailers should pay for content that makes people laugh, and even shares a few crazy retail stories.
Tuesday Jan 10, 2023
Favorite convenience stores of 2022! (and a big announcement)
Tuesday Jan 10, 2023
Tuesday Jan 10, 2023
We're back, and we're here to share our favorite convenience stores of 2022! We cover a full range of c-stores from the sleek and modern to the big and bold. There's even a store where customers drive their car inside.
And in other news, we have a new co-host joining Al and Frank! Buckle up for an exciting year, because it's going to be a wild ride.
Tuesday May 11, 2021
Episode 12 - Mark Truman
Tuesday May 11, 2021
Tuesday May 11, 2021
Did you know there’s a gas station serving 81 flavors of slushies—and a variety of delicious nitro ice cream—from inside its convenience store? That's right. In this episode, EdgePetrol’s Mark Truman joins us from London and provides the inside scoop on what’s new and exciting in convenience retail "across the pond." You won’t want to miss it.
Topics Discussed:
- 08:30 - Mark explains what Yoh Burger is and why it’s one of the coolest burger concepts inside of a gas station
- 14:15 - What’s the attitude to “gas station food” in the UK?
- 18:15 - Why a c-store in Glasgow has become a destination for 81 creative, delicious slushies
- 24:15 - Why retailers need to sit somewhere “in the middle”
- 33:30 - How the industry is changing, and why it’s difficult for people currently running a profitable business to understand that they have a problem
- 39:20 - Why Mark’s team is a big fan of Stuckey’s
- 44:30 - Let’s be honest, we’re all Buc-ee’s fans
- 46:50 - The importance of becoming “iconic”
- 56:15 - Why “doing the same things” is the biggest mistake retailers can make right now
- 1:14:30 - Why Ireland is unique for convenience store food, and back to a story how Al became a Buc-ee’s fan
Tuesday Jan 12, 2021
Episode 11 - Brandon Lawrence
Tuesday Jan 12, 2021
Tuesday Jan 12, 2021
We're back! Our next batch of ten episodes focuses on the importance of differentiation, and we kick it off by speaking to fuels consultant and data scientist, Brandon Lawrence. Learn why COVID-19 was a "dress rehearsal," how fuel demand will face structural challenges, and why Brandon is a fan of Buc-ee's, Casey's, and a single-store operator in Arkansas called MuleKick.
Saturday May 23, 2020
Episode 10 - Al and Frank
Saturday May 23, 2020
Saturday May 23, 2020
To celebrate our tenth episode, we did something different. Al and Frank have a very open and honest conversation about everything from psychic gas station goats at a station in Wisconsin, the inside story behind Frank's "30 Days of Gas Station Food" experiment, Al and Frank's favorite convenience stores, the time Al brought a gas station pastry called a "Crack Stick" on a Sirius XM catholic radio show, the impact of COVID-19 and what it means for industry trends, and much more. We hope you enjoy this crazy conversation. Note: we recorded this a few weeks ago. We only mention it because we discuss a few COVID-19 topics that are time-sensitive. Post-production unfortunately fell behind due to a few personal issues. (Totally Frank’s fault. Blame him.)
Friday Apr 10, 2020
Episode 9 - Jessica Williams
Friday Apr 10, 2020
Friday Apr 10, 2020
What will the "new normal" look like after COVID-19, and how can convenience retailers become even more competitive in foodservice? Al and Frank talk with Jessica Williams, the founder and CEO of Food Forward Thinking LLC. Jessica discusses common foodservice failure modes, how to scale unique recipes, and shares insights from her experience working with some of the world's largest restaurant brands.
Wednesday Mar 25, 2020
Episode 8 - Mike Zahajko
Wednesday Mar 25, 2020
Wednesday Mar 25, 2020
The coronavirus pandemic has raised concerns about cleanliness at convenience stores. In this episode, Mike Zahajko of CAF Outdoor Cleaning shares tips, strategies, and other information that retailers should know.
Monday Mar 23, 2020
Episode 7 - Ernie Harker
Monday Mar 23, 2020
Monday Mar 23, 2020
In this episode, we talk with Ernie Harker about how he built the $3 billion Maverik brand. The conversation is full of practical advice for retailers of any size, and we also discuss personal branding, how to revitalize a dead brand, and why Ernie is not a fan of social media.
Note: this episode was recorded before the coronavirus pandemic began spreading across the United States. As such, there are some obvious topics that were not discussed.
Sunday Mar 01, 2020
Episode 6 - Christian Warning
Sunday Mar 01, 2020
Sunday Mar 01, 2020
This episode comes to you from Berlin, Germany! We speak with Christian Warning: founder and managing director of The Retail Marketeers. This is a great discussion for anyone curious about the German fuel and c-store industry as well as today’s evolving retail environment.
Note: this episode was recorded when co-host Frank Beard was in Berlin. Due to the time difference, Al Hebert was unable to call-in and join. Therefore, the introduction is longer than normal. The conversation with our guest begins shortly after the 35-minute mark.
Friday Feb 07, 2020
Episode 5 - Angelle Cloud
Friday Feb 07, 2020
Friday Feb 07, 2020
Angelle Cloud is a rising star in convenience retailing. She's a Registered Dietitian and the Director of Foodservice Compliance and Corporate RD at ShopRite—a popular chain of convenience stores in Louisiana. When we decided to launch this podcast, Angelle was one of the first guests we wanted to interview. We talk about boudin, how to build a destination foodservice program, alligator meat, and more.